Contact Us

HealthWell Contact Center

HWF Direct, LLC, a wholly owned subsidiary of the HealthWell Foundation, provides high quality customer service paired with state-of-the-art contact center technology to serve the national patient community.

P.O. Box 489
Buckeystown, MD 21717

E-Mail Us

Hours: M-F 9am-5pm EST
Phone: (800) 675-8416
Fax: (800) 282-7692

Important Note: All grant related documents should be sent to
the HealthWell Contact Center P.O. box address only.

National Headquarters

20440 Century Blvd, Suite 250
Germantown, MD 20874

If you are making a donation by mail, please make checks payable to the HealthWell Foundation and mail to our National Headquarters address.

Important Note: Please send all grant related documents to the HealthWell Foundation’s Contact Center at the P.O. box address listed above. Please be aware that processing will be delayed for any grant related documents sent to our national headquarters.

Email Support

Grant, Claims & Pharmacy Card-related questions:

[email protected]

Patient, Provider & Pharmacy Portal questions:

[email protected]

Donation inquiries:

[email protected] (no grants questions please)

Communications, Marketing & Media inquiries:

Ginny Dunn
Director, Communications & Marketing
(240) 632-5309  |  [email protected]